JOB PURPOSE:
As the Business Development Executive you are directly responsible for the engagement and acquisition of Small to Medium-sized retailers and brands onto the eBay marketplace platform. With the explosive growth of digital commerce, eBay Australia seeks a high-calibre, SMB Business Development Manager to join the commercial sales team.
This unique role is a hybrid position that will see you employed by DEPT and work onsite at eBay assisting with acquiring Small to medium-sized retailers and brands onto the eBay platform. You will have a hunger and determination to win new business, be passionate about digital commerce, have knowledge and experience within the retail industry, and have a genuine curiosity about e-commerce.
KEY RESPONSIBILITIES :
- Work with SMB and Acquisition manager at eBay to develop and implement a strategic acquisition plan to boldly drive eBay’s growth with SMB merchants
- Onboard a target list of businesses in strategically valuable categories and also provide onboarding assistance to warm leads registering on the platform each month, predominantly through cold calling but also through SMS, Zoom, email and attending industry events
- Provide eBay platform training and guidance on marketplace integration strategies to assist with getting the merchant's inventory listed, plus educate on Commerce best practices and data optimization strategies to get their listings selling quickly
- Rely on industry knowledge, website research and past sales experience to build an effective pitch/proposal for each new merchant that will convince them to list and sell on eBay Australia
- Gain merchant commitment to deliver competitive selection, pricing and product selection on the eBay marketplace platform
- Build and manage a pipeline with regularly shifting priorities and urgencies, and be an organized administrator working within a defined sales process with continued momentum and focus throughout the short, medium and long sales cycles
- Detail all communication with merchants in an accurate and timely manner whilst ensuring key highlights are communicated and clearly understood by key internal stakeholders
- Develop positive cross-functional relationships internally (finance, compliance, legal, marketing, product and integration) to enable efficient interaction between eBay and the customers
- Effectively cross-sell and up-sell full eBay Inc. value proposition
SKILLS AND PREVIOUS EXPERIENCE:
- Candidate must have a genuine passion for retail, technology and e-commerce
- Bachelor’s Degree in Business, Marketing, Finance or a related field. Master’s Degree a bonus
- 2+ years experience in Sales & Business Development “hunting”, ideally in a strategic and consultative style sales role
- Experience in cold calling, face-to-face interaction and negotiation with executive decision-makers
- Highly effective interpersonal skills to work with a variety of internal eBay teams and excellent presentation skills with both customers and senior executives
- Demonstrated ability to think creatively and innovatively
- Familiarities with eBay sites and businesses; or broader retail, marketplace and e-commerce experience is a strong plus. Enthusiasm for these areas is a must
- Skills to thrive in a high-energy, dynamic environment
- Results & financially driven, analytical, self-motivated & a “hands-on” person with proven ability to meet objectives and exceed targets
- Ability to work autonomously as well as in a team – although the role will see the person interacting with many levels and across several subject areas, this person must be able to self-manage and show initiative by being proactive
- A great sense of humor & fun to work with
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